Dear Sr. Smith
The last week I bought a XBOX , but unfortunately, the product does work as
intended. It turns itself off after just five
or ten minutes of operation. I am disappointed because I have paid for a XBOX that is clearly not in working order. Each time it shuts itself down, I have to
stop what I am doing and restart it. It is the third one I've had to return this month.
I bought it from ABC stores at Niquia, I was careful to follow the instructions for use, honestly.
Please resolve this problem by a
full refund. I paid cash for the XBOX, and I prefer cash in return. I have
enclosed a copy of the receipt.
Please let me know at your earliest convenience when I may come for the money.
I'm looking forward to your reply and the
resolution of this matter. I will wait two weeks before turning to a consumer
protection agency. Please contact me at the above
street address or email, or by phone at 342349938.
I really appreciate your help.
Sincerely,
Julian Vargas D
GRIPES EVALUATION:
ResponderEliminarCompleteness: 4 is your grade... I think you have done an excellent job. you had include some new words and for me is a great writing. I just think you should check the following sentence: "Please let me know at your earliest convenience when I may come for the money". (it was a little bit difficult to understand.
it wasn´t 5 ´cuz you didn´t use the expressions that we saw in class. so you just use the following: "Please let me know at..."
I like your job!